FAQ about flipbook payment and subscription
What does 1 flipbook in the price list mean?
1 flipbook represents 1 online brochure at a time. You can delete this brochure and add a new one. Or you can overwrite it, so you keep the same link. So if you need more online brochures at the same time, you will have to select more than just one in the price list.
You can pay by credit card or PayPal.
We have been charged 25% VAT and we are inside EU?Did you remember to insert your VAT no. when you created your account?
If no please go to "Billing information" and "Billing Adress". Look for "VAT NUMBER" and insert it here.
How do I terminate my account?
After you login to your account, go to "Account Settings" and then click "Terminate Account".
You may terminate your agreement at any time; however, any money already paid will be non-refundable, as your Paperturn account will continue until the end of the paid period. Nevertheless, you will receive no further bills subsequent to this.
What happens when I terminate my subscription?
When you terminate your subscription, you are canceling the automatic payments from your account. Your publications will stay online until the expiration date of your paid subscription. This means that you will not receive a pro-rated refund. After that all your info will be deleted.
Can I upgrade to another plan later on?
Yes you can. Upgrading to a more expensive plan will result in a pro-rated charge, according to the cost of your new plan.
I don't want to pay for a subscription - What can I do?
You can write an article about your experience with Paperturn flipbook system, put it online and afterwards email us to get a reward. Please email email@example.com