Paperturn Flipbook System FAQ

 

Can I download the Paperturn system as a software application?

No, we are entirely web-based to ensure continuing quality and updates within the product.

 

Is FLASH needed?

Not at all. Paperturn runs with HTML5.

 

I deleted my publication. Am I able to restore it?

Unfortunately, no. To adhere to privacy policies, once a flipbook is deleted, it is permanently deleted from our system and servers.

 

If I purchase one flipbook, can I simply re-upload/overwrite PDF files in that publication slot?

Yes. If you have multiple PDF files, you can overwrite a "publication slot" at any time and as often as you wish. However, this will only allow one flipbook to be published online at any one time; if you wish to have numerous flipbooks active together, you will need to purchase more "slots". Click here to purchase more publications.

 

Will I be able to send my flipbook as an email attachment?

You can't send your flipbook as an email attachment, but you can embed your flipbook directly into your email signature or leave a link to your flipbook in the body of your email - that way when you update/overwrite your flipbooks, the new flipbook you upload will automatically work with the old link/embed code. Click here to find out more...

 

Is there any limitation on how many pages my flipbooks can have?

No, your flipbooks can have unlimited pages with Paperturn.

 

What is the maximum size of PDF that I can upload?

The maximum size for each PDF file is 512MB, regardless of how many pages are in the publication. You can email us to request an increase in file size if absolutely necessary.

 

Can I merge multiple PDF files into one?

Paperturn does not offer this service itself; however, we recommend this website for merging 2 PDF files: http://www.pdfmerge.com.  For merging more than 2 PDF files, we recommend using this website: http://www.pdfsam.org/downloads

 

Can I upload landscape PDFs? 

Paperturn supports almost all PDF formats/layouts; however, it is important that each page within your landscape PDF has the same width.

 

Does Paperturn take care of the hosting of my flipbooks?

Yes, and Paperturn also takes care of automatic backup.

 

Am I able to use my own domain with a flipbook hosted through you?

Yes, you can. All you need to do is make a "URL forward" in your domain DNS settings and link to the flipbook URL. Click here to see step-by-step instructions.

 

How secure are my flipbooks when hosted with Paperturn?

Our website uses SSL (https) and all of our publications are hosted on Amazon servers (Amazon Cloud Services) which guarantee reputable, high quality security measures.

 

I want SSL when using CNAME - is that possible?

Yes, it's automatically SSL when using CNAME.

 

What is a private publication?

A private publication cannot be shared via social media and is only visible to people you allow access.


There are two ways you can allow access to a private publication:

1. Define a username / password combination and share it.
2. Enable the IP addresses of those you give permission to.

 

Detailed instructions of how to set this up can be found here.

 

Can I make my individual flipbook password protected?

Yes, you can set a username/password on a publication or IP-Protect it - or both. Learn how here.

 

Can I remove the ability for people to search for my flipbook via search engines (Google, Bing etc.)?

Yes, you can. You need to deactivate the search engine setting via your flipbook settings. Click "Edit" in the top menu and then uncheck "Search engines". 

 

How can I remove the download PDF option?

Open up your flipbook settings. Click "EDIT" and in there uncheck "Allow Offline". 

  

If I upload a PDF to Paperturn which contains links, are those links transferred when uploading the PDF into a flipbook?

Yes, for the most part (80% of scenarios). Paperturn can't guarantee that all of your links will transfer perfectly into your flipbook - that is all dependent on which application your PDF was created in and how your links were saved.

 

Is it possible to add background music to my flipbook?

No, unfortunately not.

 

Where will my logo be?

Your logo will be shown when your publication loads. If you would like your logo to be constantly displayed behind your flipbook, you may want to create a background image that incorporates your logo and upload this onto your account.

 

Paperturn

 

 

How can I remove the Paperturn branding?

This feature is not available in the BASIC subscription - you need the PRO subscription in order to do that. If you wish to upgrade, click here.

 

Is there an option to add editable fields (address, name, etc.) in my flipbook?

Not at the moment.

 

Can I see a single page instead of the page spread?

We do not support this feature. 

 

Can I sell my books via Paperturn.com?

We do not have the option to directly sell your books; however, you can sell the link/password via your own platform. See more here.

 

 

 

 

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